Cuisinart PRC-12 Classic, Weak coffee, another crappy..

Overall Rating1.671.671.671.671.67

Weak coffee, another crappy coffee maker!!!!

I do not understand what has happened in the coffee maker industry. It seems as if every coffee appliance I buy fails. This one is no exception. I bought this one only because most of the reviews praised it. Now I am sure that the reviews are phony and must be posted by the manufacturer. There is no control over the time of percolation which for whatever reason has been designed to be too short. The coffee comes out weak especially if you try to make less than 12 cups, the water just doesn’t make it through the strainer for less cups??? The manual suggests using 20 spoons for 12 cups of strong coffee. At this rate I will essentially be using double the coffee grinds to make the same amount of coffee as I did with a much older Faberware I had and the coffee is still weak. The new faberwares are just as bad as everything else manufactured these days. The reviews and the item description also touts that this coffee percolator has a glass knob. This is an outright lie, it is plastic!!!! I was initially pleased with the design although I feel it is made with a lighter guage metal than it should be. I would gladly pay double for this product if it worked. Don’t buy it, it is another coffee maker dud!!!!!

Update (2/6/2012): I also found some auctions for this item here.

The featured review for this product, Cuisinart PRC-12 Classic 12-Cup Stainless-Steel Percolator Kitchen, was written by Anthony Santoro.

The average rating for this item is 1.7 out of 5 stars, according to 3 reviews.

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Reviews (3)

F. Gillett

April 12th, 2010 at 10:41 am    


Overall Rating11111

Avoid the product and Cusinart Customer Service
I had written a glowing review for the PRC-12 Percolator because it produced a great cup of coffee and heavenly aroma. Now, months later, this product resides in a local landfill and I won’t buy another Cusinart product ever again.

It made great coffee right up to the day I found coffee all over the counter. The leak was tracked to the plastic bulb which broke off when I gave it a gentle twist. I contacted Cusinart Customer Service, emailed a copy of my Amazon receipt and was told they would be happy to provide a replacement lid w/bulb as soon as I could give them the serial number which I was told is on a sticker underneath the pot. Naturally, on my unit, the serial number sticker was missing. What was worse, when looking for the serial number, I found that the base had cracked and warped from the heat of brewing coffee. One more call to Cusinart Customer Service and they once again told me they would be happy to provide a replacement as soon as I provided the serial number which in this case was non-existant. Without that precious serial number Cusinart wouldn’t lift a finger to help. The Amazon receipt was a worthless piece of paper when it came to dealing with Cusinart.

Due to poor Customer service at Custinart, I’ve decided to continue to buy from Amazon but I will no longer buy any Cusinart products.


Seattle Brat

April 19th, 2010 at 6:03 pm    


Overall Rating33333

Electric Bad! Stovetop Good!
I bought this to replace my ancient aluminum stovetop percolator, which did make great tasting coffee - but the aluminum/alzeimer concerns worried me, plus the thing was stained and almost burnt through from heavy use. Anyway, I did a fair amount of research and this Cuisinart seemed like the best electric percolator available. I thought an electric would be easier to clean (they aren’t). The main point I didn’t consider is that you can’t control the percolating time on these things. That’s pretty much the whole point of percolating coffee; If you want stronger coffee you want to be able to percolate it for a longer time. An electric percolator shuts off automatically after it’s short pre-timed brewing cycle. I tried a variety of beans and ground settings (and added more coffee to the basket to compensate), but it was still weak. The end result here is watery coffee, just slightly better then what you get from a drip machine. What’s the point? I will admit that this percolator is well designed, pours nicely, has a heavy gauge basket and keeps the coffee very hot. That classic percolated taste just isn’t there. If you love the rich taste of percolated coffee like I do (it’s the best!), you really need a stove top model. I’m getting a Bialetti!


Anthony Santoro

May 12th, 2010 at 5:35 pm    


Overall Rating11111

Weak coffee, another crappy coffee maker!!!!
Rated 1 stars.


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